Who we are

Providing positive solutions to maritime and shipping challenges.

MER Solutions is dedicated to providing outstanding proactive and professional solutions to safety in the maritime environment.

Since our establishment in 2016, we have grown organically to become one of the most trusted risk management practices serving the maritime, energy and resources sectors both in Australia and worldwide.

We have built a reputation based on our expert performance and dedication to delivering both a high ethical standard of work and unsurpassed customer service. We provide leading inspection and vetting programs, as well as maritime superintendence, consultancy and project management services. MER Solutions is accredited and operates in accordance with ISO9001 and ISO45001 Quality and Safety standards.

Our focus on innovation and using technology to improve and streamline risk management has meant we often work alongside our affiliate MER Innovate, in a joint-venture that delivers digital solutions and services to the Maritime industry.

We are committed to transparency, best practice, and building lasting partnerships with our clients.

2700

BVIQ inspection programs completed worldwide

123

Industry shipowner, charterer & terminal partners we have assisted

126

Different ports globally we have delivered our programs

Our people

Our directors

Profile SteveAinscough
Steve Ainscough
Director

Steve Ainscough is a Director and the Founder of MER Solutions. As a Chartered Engineer with over 30 years of experience in the Shipping, Resource, Infrastructure and Oil and Gas industries, Steve brings his extensive knowledge and operational expertise to MER Solutions. His skill set includes maritime vessel inspections, incident investigations, maritime casualty management, legal subject matter proficiency and conducting engineering studies for a wide range maritime, resource and energy companies.

Prior to establishing MER Solutions, Steve worked with BHP, BP Shipping, Golar LNG and Maersk Oil. He also served on board FPSO’s, LNG, LPG, Product and Crude Carriers in senior engineering roles and held senior port operations and management positions for approximately 20 years across various marine industry sectors.

A qualified Category 1 OCIMF SIRE Inspector (Petroleum & Gas), Steve also holds a Class 1 Certificate of Competency (Steam & Motor) (AMSA), Bachelor of Technology (Marine Engineering), Master of Science (Marine Engineering/Naval Arch), and an MBA from Queensland University of Technology Graduate School of Business.

Profile PaulMitchell v3
Paul Mitchell
Director

Paul Mitchell is a founding director of MER Solutions. With over 30 years of diverse experience in the maritime and shipping industry, Paul brings his extensive experience in seagoing, commercial operations, safety compliance and port management to MER Solutions. Along with his joint management and directorship duties, Paul is responsible for global BVIQ inspection and superintendence operations, training, and quality control. Paul also attends vessels and assists clients with representative superintendence, incident investigations, safety compliance and coaching, project management, and cargo specific advisory.

Paul developed first-hand experience with various vessels — bulk carriers, LNG tankers, container carriers, and offshore service — over a 10-year stretch at sea. Prior to MER Solutions, Paul worked in a variety of seagoing and shore based management roles for BHP, CP Ships and Teekay Shipping London, consulted throughout Australia, the United Kingdom and Europe, and held senior commercial and operational positions.

Paul is MER Solutions’ senior BVIQ inspector accreditor, senior superintendent, marine surveyor (member AIMS), loading master, and qualified grain surveyor/stevedore. Paul holds a Master Class 1 certificate of competency (AMSA), a Diploma in Nautical Science (AMC/UTAS), and a Bachelor of Business (Maritime Management) (AMC/UTAS).

Our MER Team

At MER Solutions we are a solution and people-focused team of industry experts and technical specialists in the engineering and maritime industry.

With permanent representation in all major ports in Australia, New Zealand, China, Singapore, and parts of Europe, our MER Solutions team have a hands-on, proactive approach to solving safety problems and are driven to provide the highest quality customer service to our international client base.

Our Superintendents hold Class 1 Certificates of Competency (Deck or Engineer) and/or hold equivalent maritime tertiary qualifications or previous Class Surveyor experience.

Our Customer Service and Operations team coordinates and delivers our inspection services, representation, and technical support to clients and vessels across our network.

Our entire team has a strong emphasis on technology and innovation, and our success is very much a testament to their dedication and professionalism.

Our legacy

  • 2016 MERSolutions
    2016

    MER SOLUTIONS FORMED

    FIRST BVIQ INSPECTION

    Based on increased attendance on vessels our informal checklist developed into a more standardised program drawing on our experienced industry and regulator expected best practice.

  • 2016 FirstBVIQ
    2018

    WE MADE THE SHIFT TO DIGITAL

    Our BVIQ digital inspection platform launched combining a tablet suitable app for our inspectors to use combined with an online client area for published reports, analytics, and closeouts.

  • 2020 RemoteInspections
    2020

    INTRODUCED REMOTE INSPECTIONS

    Based on restrictions on boarding vessels during the Pandemic MER pioneered remote and live stream verifying review of vessels. Our Guided Remote BVIQ product was introduced.

  • 2021 2000Inspections
    2021

    2000 INSPECTIONS COMPLETED

    Proudly reached milestone of 2000 BVIQ inspections completed for our shipowner, charterer and terminal clients

  • 2022 MERInnovate
    2022

    (January)
    MER INNOVATE LAUNCHED

    Pioneering innovation and digital solutions for the maritime and shipping community, including our MER-Ship suite of digital tools, TVAQ terminal pre arrival screen product, and digital inspection applications.

  • 2022 SafetyQualityAccreditation
    2022

    (July)
    SAFETY & QUALITY ACCREDITATION

    Our Quality and Safety System externally accredited to ISO9001 and ISO45001 standards.

  • 2022 MERVet
    2022

    (September)
    MER VET ANNOUNCED

    Combining many of our current programs MER Vet will be an industry standard vessel suitability and assessment platform available to stakeholders with a key aim to embrace effective positive and transparent vetting processes.