Case Study: Reputation Management The Client purchased a Capesize bulk carrier and put the vessel into the Australia – North Asia trade carrying iron ore and coal. The vessel was detained in an Australian port for having safety deficiencies. The vessel was restricted in her ability to trade to Australia due to the detention and reduction in commercial rating after the detention.
MER Solutions worked with the Client to develop a rehabilitation programme for the vessel, focussing on improving her safety performance.
An intensive inspection programme at every load and discharge port, transparency on the inspections’ finding and facilitating communication between the Client and Cargo Interests resulted in the vessel being chartered for Australian bulk cargoes.
Case Study: Casualty Management The Client’s vessel was disabled during loading operations and was unable to complete loading or leave the berth. MER Solution’s project managed the casualty recovery, procuring essential equipment and contractors to enable the vessel to be self-sustaining and to be towed to a Ship Repair facility for permanent repairs.
MER Solutions managed stakeholder relationships with Client, Charterers, Shippers, Insurers and Regulatory Authorities to enable the vessel to return and complete loading. MER Solutions worked with the Insurers to prepare the vessel for towing and interfaced with the Masters of the tow vessels in obtaining the regulatory approvals to depart with the casualty.
MER Solutions worked with the Clients to prepare and deliver a rehabilitation plan to enable the vessel to regain commercial approval to complete her chartered voyage.
Case Study: Pollution Advocacy The Client’s vessel self-reported a potential pollution incident to Regulators. MER Solutions boarded the vessel, interviewed the Master and Crew and worked with the Client’s legal counsel to determine the timeline of events under legal privilege.
The vessel was subsequently released from investigative detention by the Regulator, avoiding a Port State Detention and with her Vetting Approvals maintained.
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